Privacy Policy

Privacy Policy

**We handle your personal data in accordance with GDPR and above all we want you to feel safe with us. **

Below we have listed our policy in as simple and clear a way as possible so that it is actually possible to read and understand what and how we do it. If you have any questions or if you would like to read it/or request to have your personal data deleted, please contact us. However, basic data to comply with the Accounting Act etc. may still need to be saved.

We and our subcontractors (such as business systems, payment systems and web hosting) are continuously working to adapt to GDPR and create the conditions for functions that were not available before. We ask for leniency that this is a process that will continue for some time to come.

1. Data Controller

Altitude Access Scandinavia AB, org.nr 556863—6731, with address Norra Stånggatan 36, 582 73
Linköping, is the data controller for the processing of your personal data. If you have
For questions about how we handle your data or wish to exercise your rights, please contact us at:

[** dataprivacy@altitudeaccess.se **](mailto: dataprivacy@altitudeaccess.se)

2. Collection of information

We collect information from you when you make a purchase, register an account, choose to subscribe to our newsletter, enter a competition or contact us. The information includes:
• Contact information: Name, email address, telephone number and shipping address.
• Personal or coordination number: When choosing payment by invoice or when a credit check is required (applies to individuals and individual firms). We only collect these numbers when strictly necessary to ensure your identity or assess your creditworthiness.
• Payment information: Transaction data and purchase history.
• Technical data: IP address, browser type and information about your visit to our website via cookies.

3. Legal basis for processing

We process your data on the basis of the following grounds:
• Performance of contracts: To handle orders, deliveries, warranties and payments.
• Legal obligation: To comply with legal requirements, such as the Accounting Act.
• Balance of Interests: To improve our services, protect our website and communicate relevant information to you.
• Consent: For marketing via newsletter (which you can withdraw at any time).

4. Sharing information with third parties

We never sell your data to third parties. In order to provide our services, we only share
provide the necessary information with trusted partners in payment, logistics and IT.
Our responsibility for subcontractors: We choose our business partners with care and demand that they process your personal data in accordance with GDPR and applicable data protection legislation. We only share information that is necessary for them to perform their services for us.

**5. Storage and Thinning

We never store your personal data longer than is necessary for the respective purposes:
• Personnel and Coordination Number: Deleted as soon as a credit check is completed and documented, unless the data is required to administer the invoice until it is finally paid and the claim period has passed, provided that it is not required for accounting purposes.
• Warranty and Service Customer Data: Stored for as long as necessary to fulfill our warranty commitments. After the end of the warranty period, the data will be deleted, provided that they are not required for continued compliance with legal requirements.
• Accounting: Data in invoice documents are stored for 7 years after the end of the calendar year in which the financial year ended, in accordance with the Accounting Act.
• Newsletters and Marketing: Your email address will be saved for as long as you choose to subscribe to our newsletter. You can withdraw your consent at any time by using the unsubscribe link in our mailings, after which we will delete your address from the mailing list.
• Contests: Data will be deleted when the contest is finished. However, details of those receiving prizes are kept for as long as required by law.

6. Cookies

We use cookies to improve user experience, identify repeat visitors
Analyze traffic. You can turn off cookies in your browser, but it can restrict
the functionality of the site.

7. Your rights

You have the right to:
• Request a record extract of what data we hold about you.
• Request correction of incorrect data.
• Request erasure of your data (when it is no longer required for legal requirements) .
•Object to treatment based on a balance of interests (e.g. marketing) .
• Request data portability (getting your data out in a digital format) .
To exercise your rights, please contact us via the email address in paragraph 1. You also have the right to lodge a complaint with the Privacy Protection Authority (IMY) . **

8. Changes to this Policy

We reserve the right to update this policy. The latest version is always posted on our website.

Versione 2.0
This policy was last updated: 2026-02-09